Ticketing Kiosk Options

Ticketing kiosks can be deployed in different form factors and dispense tickets in different forms.

Kiosk thermal printers can print tickets on standard or preprinted stock. Preprinted stock allows you to use complicated designs and multiple colors on the ticket stock while still be able to print seat or date data while dispensing. Standard stock is cheaper and flexible, but you are limited with ticket appearance options.

Preprinted complete tickets can also be dispensed along with change using kiosk cash dispensers. The payment flexibility of this set up broadens ticketing kiosk applications.

Ticketing kiosk form factors include free standing, wall mount, and custom mounting. Custom mounting is the most expensive and requires modification of walls, building of booths, or special countertops. The custom mounts are preferred on very high volume applications that are continually used. A free standing kiosk allows you more options in placement and lower up-front costs. Many free standing ticketing kiosks can be moved to different venues as needed. Wall mount ticketing kiosks are the middle ground between custom mounting and free standing. Although they require permanent mounting, use of surface mounting is relatively inexpensive.

The best kiosk designs are collaborations between the end user and the kiosk manufacturer. Call to discuss your application to get the kiosk that meets your needs and budget.

Bill Pay Kiosk

Bill pay kiosks are gaining popularity for multiple reasons. The freeing up of clerical staff and giving unbanked customers a method to pay a reoccurring bill are two of the leading reasons.

A bill pay kiosk can be tailored to match how you want to handle payments. You can accept currency in either bills and/or coins or debit/credit cards. The next decision with hard currency is do you want to provide change. Many people are deploying kiosks which keep the change and credit the next billing cycle. You can lower your kiosk costs and take advantage of the float created by this method. The float can easily pay for the kiosk in a high traffic location.

A check reader that reads and returns the check is another popular option. The return feature allows you to credit your account without having to handle the check. A scanner can also be used to read account information on bills to quickly pull up the correct account.

The amount and size of the internal components of bill pay kiosks require the cabinet be of substantial size. Many kiosk designers get lazy with this type of cabinet and produce a “big box”. A properly designed large kiosk can still look attractive and be functional. You also want to make sure your kiosk is integrated with components that are backed with long warranty periods. There is nothing more frustrating than having a kiosk that doesn’t work due to substandard components.

If you decide your business or government office could benefit from a bill pay kiosk, please check out our models at www.bruinkiosk.com.

Inmate Kiosks for Commissary Orders-Key Design Parameters

Commissary companies need a way to receive orders from inmates. Most prisons and jails have long since left “order slips” and moved on to self- service kiosks. Use of an inmate kiosk and the appropriate software helps to automate the process of placing orders. A more efficient process helps to generate more sales with less administration costs. An inmate kiosk may seem like a slam dunk, but what design characteristics should you look for in your inmate kiosk. Here are some key points to consider:

1. Inmate Safety-Prisons are not the best environment to deploy kiosks. You want to make sure the kiosk cabinet is of a rugged design. You also want to avoid kiosks which have open wiring terminal blocks inside. Power bricks to supply DC power instead of a common terminal strip lessens the chance for electrical problems, especially is liquid is “accidently” introduced to the cabinet.

2. Privacy-What is the area like where the kiosks are deployed? Is there an issue with inmates taking passwords? You may want to consider the use of privacy screens if your software requires use of a password instead of a card reader or other method to access an individual’s account.

3. Installation-Installation costs are just that…costs. You want a kiosk that can be installed with one person. You need multiple ways to hand the kiosk depending on the mounting surface and you should look for a design that gives you various options on where to introduce electrical conduit and/or hookups.

4. Serviceability-Prisons and jails are not the easiest place to get service people inside to work on a unit. A good kiosk inmate design will use mounting designs that allow you to remove the computer or monitor quickly and do a swap in place to get the kiosk back on line.

5. Rugged components-Almost all of the premier computer companies and monitor companies supply product with standard three year warranties. Insist on this level of quality when shopping for your inmate kiosks.

 

At Bruin Kiosk we have a complete line of commissary or correctional kiosks. Please visit our site or give us a call to discuss your inmate or other correctional kiosk needs.