FAQ

So here are some of our more Frequently Asked Questions.

Please contact us if you don’t find your answer here.

Our standard kiosks ship in 2 to 6 weeks depending on our stock levels. We can ship in a little as two weeks if we have your enclosure in stock in sufficient quantities for your order. Most orders ship in 5 weeks.
We will design custom kiosks at no charge for kiosk orders of sufficient quantity or for repeat customers.
Our standard kiosks can be customized with graphic overlays. We will send you a template to design your own graphics or offer custom graphic design for a fee.
We offer return to depot warranty of 3 years on the enclosure. We offer the standard manufacturer warranties on components. This is typically three years on computers and monitors. Most other components are warrantied for 1 year.
You are typically limited only by the size of the enclosure in relation to the component(s).  We give you the different choices of kiosk frames that will handle the components you require.
We are a hardware design and integration company.  We don’t design software. We will put you in touch with partners who can take care of your software needs.
Yes, we will put a system on line for you to access the computer or will install the software ourselves if you send it to us. Your kiosk can ship direct to the end location.
No, we don’t include shipping in our quote. We can give you a shipping quote or let you arrange shipping on your preferred carrier.
No, we design only indoor kiosks.